Clinical Care Transitions Liaison

Company: Aveanna Healthcare
Location: Andalusia
Posted on: February 10, 2025

Job Description:

Must be clinically licensed (LPN, RN, PTA, PT or similar)** Incentive plan in addition to base salary **Position Overview
The Care Transitions Liaison serves as a liaison between Aveanna and the physician, client, hospital, medical personnel, and other healthcare team members. - This role serves as an advisor to clients utilizing the resources and services available to meet their needs and resolve issues. - The Liaison will evaluate services provided and community satisfaction based on these sources.Essential Job Functions

• Collaborates with physicians, medical staff, or clients in the assigned territory to evaluate satisfaction of home care services
• Provides a plan of correction either verbally or in writing if dissatisfaction of services is noted
• Communicates with discharge personnel in assigned hospitals/facilities to ensure a smooth and satisfactory transfer of the patient to the Aveanna services.
• Educates physicians, discharge planners, and social workers about Aveanna services and the general benefits of home health and hospice services.
• Prospects for and identifies new physicians/discharge planners who have potential to refer patients to Aveanna
• Initiates cold calls and develops mutually beneficial relationships that are patient focused.
• Conducts initial and ongoing needs assessment of customers in assigned territory and responds accordingly, or refers on to the appropriate department that can address and/or meet those needs
• Attends and assists in enhancing effectiveness of liaison meetings; serves on agency committees.
• Assists in creating the production of printed educational material and brochures regarding services provided and presents this collateral to customers
• Participates with other Health Care Liaison team members in co-marketing and coordination of the above activities.
• Creates and maintains records and files of all referral contacts in assigned location
• Actively maintains a pulse on the market and on competing agencies in assigned territory
• Meets and/or exceeds referral and admission quota expectations for assigned location
• Utilizes creative and cost-effective means in achieving assigned location goals
• Performs other duties as assigned.Requirements
  • High School Diploma or GED
  • Active and unencumbered professional clinical license in the territory assigned - LPN, RN, PT, PTA or similar
  • Minimum of two (2) years healthcare, home health, or hospice sales experience required
  • Knowledge of standards of practice for all services provided
  • Active and unencumbered professional clinical license in the territory assigned
  • Valid and current driver's license with evidence of automobile liability insuranceHHHAs an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Keywords: Aveanna Healthcare, Dothan , Clinical Care Transitions Liaison, Healthcare , Andalusia, Alabama